First for NHS 360 Degree Facilitation

Greg Young LeaderShapeLEADERSHAPE IS DELIGHTED to announce that Chief Executive, Greg Young, has been confirmed as a facilitator for the new NHS 360 leadership assessments – the first of a cohort of just 50 people who hold this new accreditation in the UK.


The NHS Leadership Academy website explains:
Bringing the Leadership Model to life and helping people use it in their everyday practice is enormously important. Research into 360° feedback has shown that the provision of quality feedback from a coach or facilitated session plays a crucial role in encouraging managers to accept results of their assessment and initiate behavioural change.

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The way we manage ourselves is a central part of being an effective, (and what LeaderShape would call a transpersonal) leader. It is vital to recognise that personal qualities like self-awareness, self-confidence, self-control, self-knowledge, personal reflection, resilience and determination are the foundation of how we behave. Being aware of your strengths and limitations in these areas will have a direct effect on how you behave and interact with others.

Whether you work directly with patients and service users or not, this can affect the care experience they have. Working positively on these personal qualities will lead to a focus on care and high-quality services for patients and service users, their carers and their families.

Why was it decided to revisit the Leadership Framework?
Much has changed in the NHS over the past few years, and we will continue to see unprecedented change in the next period, driven by both our successes and our failures. Responding to fiscal pressures, changing demography, increased expectations, remarkable advances in patient treatment and leaps in scientific knowledge and expertise which provide both great opportunity and challenges to our health system.

We also need to respond to the demands from our patients, staff and communities – that we increase our focus as much on how we provide care, as well as what care we provide. Compassion, respect and humanity from our frontline staff will be liberated by a leadership community that has those things at its heart. And we need to respond to a greater societal interest in the values of the organisations that serve them, none more so than one which plays such a vital role in their lives. All of this with a new generation of staff who look for something different in their careers and from the organisations they work in – it is no wonder we are looking for a very different kind of leadership for the next 10 years.

What’s different about the Healthcare Leadership Model 360 degree feedback tool?
We’ve worked to give greater control and responsibility to users. For example, you’ll be able to decide when to close your questionnaire, keep track of how far your raters are through the process, and decide which norm group you’d like to compare your results with.*  You’ll also have the entire questionnaire time period to find a facilitator and arrange your facilitated feedback session.

Your report will enable robust development conversations as you will be able to see not only how you rate within each of the Healthcare Leadership Model dimensions, but also how important you and your raters feel those dimensions are for your role.

*As norm groups will be built in real time, enough data will need to be collected before this feature is available.

Greg, a Co-founder and Chief Executive of LeaderShape Ltd is passionate about shaping the best leaders to meet the challenges that the future presents.

Contact LeaderShape on + 44 (0)870 990 5576 to find out more about working with key individuals and teams using this invaluable new assessment process.



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